Windows - Offline creator tool

Default location:
  "Documents" > "albelli fotoboeken"

Unable to find it?
You can search for the photo project on your computer by following these instructions:

1. Press both ⊞ windows + s on your keyboard to open the search field on your computer.
2. Search for ".ALB".
3. Once it has located the file, click on it using the right mouse button. Now select the option "Open file location".
4. Click in the address bar and copy the file path.
5. Now open the albelli creator tool and select "Open". A pop up window should now appear.
6. Paste the file path in the pop up window and double-click on the .ALB file.

Mac - Offline creator tool

Default location:
 "Desktop"

Unable to find it?
You can search for the photo project on your computer by following these instructions:

1. Press both  cmd + space on your keyboard to open the search field on your computer.
2. Type in the name of the photo book you were looking for in the search box.
3. Double-click on the .album file to open it in the creator tool.

Online creator tool

Default location:
  "My Account" > "Saved projects"

Unable to find it?
If you have not deleted the project from your account, then it could be that you created and saved your project in another account. Contact our customer service with the following information, so that we can check and see if we can find it for you:

1. What are the possible used email addresses for your account?
2. What is the name of your photo book?
3. When did you create and last save your photo book? Please state the month and year.

Smartphone / tablet app

All of the projects that you create in the app are locally stored in the app. You can open them by ticking "Open my saved projects".